Dedicated Support Channels
Select your preferred contact channel for efficient, professional, and prompt assistance with Shulker services.
Technical & Live Support
Immediate Assistance: Join our Discord for real-time troubleshooting, quick questions, and direct support from the engineering team.
Formal & Account Inquiries
Formal Communication: Use email for account-specific issues, detailed billing requests, and official communications.
Service Level Commitment
Our commitment is to swift resolution. Discord responses are typically instant during core hours. Email support ([email protected]) is guaranteed a response within 24 hours.