This document explains all possible API errors, their causes, and how to fix them. Understanding these errors helps developers troubleshoot issues quickly and efficiently.
{
"status": "error",
"message": "Invalid user ID or password"
}
🔍 Reason: The provided goGoSyntech_id or auth_token is incorrect.
✅ Fix: Double-check the credentials. Ensure that you are passing the correct values.
{
"error": "Rate limit exceeded. Try again later."
}
🔍 Reason: Too many API requests were sent in a short period.
✅ Fix: Implement request throttling or wait before retrying.
{
"status": "error",
"message": "Missing required parameter: server_name"
}
🔍 Reason: The request lacks a mandatory field (e.g., server_name).
✅ Fix: Check the API documentation and ensure all required parameters are included.
{
"status": "error",
"message": "Unauthorized server access or server not found"
}
🔍 Reason: Either the server doesn't exist, or the user does not have the right permissions.
✅ Fix: Ensure you have access to the server and that the correct server_name is used.
{
"status": "error",
"message": "Node information not found"
}
🔍 Reason: The backend node managing the server is unavailable.
✅ Fix: Try again later or contact GoSyntech support.
{
"status": "error",
"message": "Failed to install plugin."
}
🔍 Reason: The provided plugin URL is invalid, or the server is rejecting the request.
✅ Fix: Verify the plugin_url and ensure the server is online.
{
"error": "Failed to start your server due to backend failure (Node might be under maintenance)."
}
🔍 Reason: The server is unable to start due to a backend issue.
✅ Fix: Wait and retry. If the issue persists, check GoSyntech’s status page.
For assistance, visit GoSyntech Support.