Grow together.
Strategic Partnership Policy.
The framework that governs Shulker's Strategic Alliance Program — defining roles, responsibilities, and shared success.
01 Introduction & Purpose
Welcome to the Shulker Strategic Alliance Program ("Program"). At Shulker Hosting, we believe in synergistic growth. By partnering with aligned hosting brands, we aim to expand reach, optimize infrastructure, and co-create value. This document outlines the rules, obligations, and standards for any brand collaborating with Shulker Hosting ("Partner").
This Policy governs all strategic partnerships and alliances formed under the Shulker Strategic Alliance Program. By entering into a partnership agreement, you accept and agree to be bound by these terms.
02 Eligibility & Onboarding
- Partners undergo an application and vetting process to ensure alignment with Shulker's standards.
- After approval, both parties sign a formal agreement defining scope, term, and revenue-sharing model.
- Partners agree to promote Shulker's brand under mutually approved guidelines.
03 Mandatory Use of Shulker Panel & Software
- All services offered under the partnership must use the official Shulker control panel and management software.
- Use of third-party or self-hosted provisioning systems for "Shulker-branded" services is not permitted unless explicitly approved in writing.
- Shulker will provide required training and onboarding for the Partner's technical team.
This requirement ensures consistent quality, security, and user experience across all Shulker-affiliated services.
04 Infrastructure Sharing
- Shulker and the Partner may jointly utilize servers, networking, data center resources, or other infrastructure.
- Capacity allocation, maintenance responsibilities, and cost distribution will be clearly defined in the partnership agreement.
- Any shared infrastructure costs or expansions must be transparently logged and reviewed quarterly.
05 Revenue Sharing
- Revenue generated under the partnership will be shared according to a mutually agreed percentage specified in the partnership agreement.
- Revenue refers to net revenue (gross billing minus refunds, taxes, chargebacks, and agreed operational deductions).
- Payments will be disbursed on a monthly or quarterly cycle as defined in the agreement.
- Any revenue disputes will be resolved through good-faith negotiation, followed by mediation if necessary.
06 Term, Renewal & Termination
The partnership begins on the effective date and continues for a mutually agreed term (e.g., 1 year). Renewal may be automatic or mutual as specified in the agreement.
Termination:
- For convenience: with prior written notice (e.g., 60–90 days).
- For cause: immediately if there is a material breach not cured within the notice period.
After termination:
- Final revenue settlement must be completed within 30 days.
- Shared infrastructure responsibilities must be cleanly separated.
- Both parties must stop using each other's branding and marketing materials.
07 Intellectual Property & Branding
- Shulker retains full ownership of its software, platform, panel, branding, and intellectual property.
- Partners may use Shulker logos and marketing materials only with prior written approval and only for partnership-related activities.
- Each party retains its own pre-existing intellectual property unless a different arrangement is explicitly agreed in writing.
08 Confidentiality & Data Protection
- Both parties must maintain strict confidentiality regarding technical, financial, and business data.
- Customer data must be handled securely and according to applicable data protection laws (GDPR, DPDPA, etc.).
- Confidentiality obligations continue for a period of three years after termination or indefinitely for trade secrets.
09 Quality & Performance Standards
- Partners must follow Shulker-defined Service Level Agreement (SLA) standards: uptime, support quality, provisioning time, etc.
- Shulker may conduct periodic audits to ensure compliance with quality standards.
- Repeated SLA violations may result in financial penalties or termination of the partnership.
10 Reporting & Transparency
- Partners must share periodic reports on usage, revenue, customers, and infrastructure utilization.
- Shulker will provide financial and operational breakdowns related to the partnership.
- Both sides agree to an open-books model for shared operations and revenue calculation.
11 Dispute Resolution
- All issues will first be resolved via good-faith negotiation between designated representatives.
- If unresolved within 30 days, mediation or binding arbitration will be used as the final method of resolution.
- Jurisdiction and governing law will be mutually agreed and specified in the partnership agreement.
12 Amendments
- Shulker may update or amend this policy with advance notice (e.g., 30 days) to existing partners.
- Continued participation in the program after the effective date of amendments implies acceptance of updated terms.
- Material changes that significantly impact partner rights will require explicit written consent.
13 Contact Information
For partnership inquiries, applications, or questions regarding this policy, please contact our Strategic Alliances team:
This policy ensures a strict operational structure while allowing flexible business terms, promoting a fair and scalable partnership for both sides.